Privacy Policy – HASA Engineering Services

Introduction

HASA Engineering Services (“HASA,” “we,” “us,” or “our”) owns and operates this website (www.hasaengineering.com). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website or contact us for our products – including steel almirahs, wardrobes, book shelves, and shoe racks.

By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information when you interact with our website:

Information you provide directly:

• Name, phone number, and email address (when you fill out a contact/enquiry form)
• Details of your product enquiry, such as preferred model, size, or colour
• Any information you share via WhatsApp, call, or email after contacting us through the website

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent on the site, and referring website (via cookies or analytics tools)
• General location (city/region level, based on IP address)

We do not knowingly collect sensitive personal information such as financial details, payment information, or government ID numbers through this website.

How We Use Your Information

We use the information collected for the following purposes:

• To respond to your product enquiries and provide quotations
• To connect you with our sales team or nearest dealer
• To improve our website, product catalogue, and user experience
• To send updates about new products, models, or offers (only if you have opted in)
• To maintain records for business and compliance purposes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking

Our website may use cookies and similar tracking technologies (such as Google Analytics) to understand how visitors use our site and to improve performance. Cookies are small files stored on your device that help us recognize repeat visits and analyze traffic patterns.

You can choose to disable cookies through your browser settings. Please note that some parts of the website may not function as intended if cookies are disabled.

Sharing of Information

We may share your information only in the following circumstances:

• With our internal sales and support team to respond to your enquiry
• With authorized dealers or distributors, if your enquiry is forwarded for local assistance
• With service providers who help us operate the website (such as hosting or analytics providers), under confidentiality obligations
• When required by law, regulation, or a valid legal request from government authorities

We do not share your personal data with third parties for their independent marketing use.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy – such as responding to your enquiry or maintaining business records – unless a longer retention period is required by law.

Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal or contractual obligations
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

Children’s Privacy

This website is not directed at children under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with a revised “Last updated” date.